- What to do About Credit Card Debt During the COVID-19 Pandemic
- Stop Borrowing
- Focus All of Your Spending on Essentials
- Don’t Cancel Cards
- Call Your Creditors if Needed
- Pay What is Comfortable
- Be Careful Where You Find Help
- Don’t Trade Good Debt for Bad Debt
- Set Priorities with Your Bill Payments
- COVID-19 (Coronavirus) Credit Card and Debt Relief
- Financial Institutions
- Student Loans
- Service Providers
- Cable, Phone and Internet
- Government Resources
- Auto Lenders
- Auto Insurance
- Additional Financial Assistance
- Use This Script to Negotiate Your Credit Card Debt Yourself—for Free
- Negotiating Credit Card Debt: Do It Yourself vs. Hiring Help
- Types of Credit Card Debt Settlements
- Lump-sum Settlement
- Workout Agreement
- Hardship Plan
- How to Negotiate Credit Card Debt in Seven Steps
- What Exactly Should You Say to Your Credit Card Company?
- Credit Card Relief During Coronavirus
- American Express
- Bank of America
- BBVA USA
- BMO Harris
- Capital One
- Citizens Bank
- HSBC Bank
- Huntington National Bank
- PNC Bank
- Synchrony Bank
- TD Bank
- TIAA Bank
- U.S. Bank
- Wells Fargo
What to do About Credit Card Debt During the COVID-19 Pandemic
While the economy is struggling to recover from the COVID-19 pandemic, many people are dealing with debts they incurred prior to the crisis.
Specifically, credit card debt creates a special challenge for consumers. It is debt that will grow over time if it isn’t paid off, and could keep mounting if people use credit for purchases. The pandemic creates a need to think about credit card debt differently. Here are some tips to manage your credit card debt during the pandemic:
The very first priority for credit card debts during the pandemic is to stop using them. Don’t add to your debt during this crisis, no matter what else is going on. One of our top rules is never use credit as a substitute for income, and that’s what you’d be doing if you use credit cards for regular expenses while in lockdown.
We understand these are difficult and unprecedented times. Job loss or reduced income can make it seem impossible to survive financially. That said, if you use credit cards to bridge the gap, you’re setting up a massive financial crisis. The longer the borrowing goes on, the worse the crisis will be.
More Resources: Unemployment Tips During the Pandemic
The better response is to face the crisis now, while it’s more manageable. Use every resource available to you to avoid borrowing any more money through credit card use.
Look for sources of relief that have been offered in response to the crisis and do so as soon as possible—if you use credit cards to limp along and get through the pandemic, there may not be as many relief options for you later.
Don’t set yourself up for a second financial crisis after we’ve all gotten through this one together.
Focus All of Your Spending on Essentials
Because it’s crucial to stop accumulating new debt during a crisis, you should focus your budget on essential spending.
There are a lot of discretionary expenses that we were all forced to cut back on during the shutdowns in response to the pandemic.
We stopped going to the movies, dining out at restaurants, going to theme parks, concerts, etc.
Even as the economy slowly warms back up, make sure you have all of your essential spending covered without using credit cards before considering any non-essential spending.
Even within an essential spending category, groceries, there is room to separate essential spending from non-essential. Skip the takeout coffee while out shopping for groceries. Choose a generic brand whenever you can.
This is a good time to test yourself and see just how frugal you can be. This will help you get through the financial parts of the COVID-19 pandemic, and pay down debts that could become a bigger problem for you later.
Related Article: The Best Way to Use Your Coronavirus Stimulus Check
Don’t Cancel Cards
Even though it’s best to live without depending on credit cards, that doesn’t mean you should close those accounts. If you can keep them open, it will be better for your credit score as you pay down the outstanding balances. You should consider cashing in any rewards you’ve earned, and use those rewards for essential spending.
Related Article: What to do if you have too many credit cards
You could try to cancel any purchases that haven’t gone through yet, large online orders that haven’t shipped. You can do that without closing your credit card account and impacting your credit score.
Due to safety concerns some retailers are temporarily halting returns due to COVID-19, so make your purchases carefully. If you think there is a chance you may have to return your purchase, ask the store for their return policy so you don’t tie up your money with the inability to make a return.
If your situation warrants it, a program a debt management plan might require you to close open accounts; that’s a different matter, and it’s important to do everything the plan requires of you.
You might also consider closing an account with a large annual fee, but it’s best to have the account fully paid off before closing it.
For most general credit card accounts though, it’s better to keep them open, paid off, and unused.
Call Your Creditors if Needed
If you’re facing struggles with making all of your payments, don’t hesitate to reach out to your creditors—especially during the coronavirus pandemic. Most major banks and creditors have programs to offer relief to consumers who are having trouble making their payments. They might allow you to skip payments, lower your interest rates, or grant some other kind of forbearance.
More Resources: Do you qualify for COVID-19 financial relief? Take This Quiz!
A lot of people will do what they think is right, and scrape together a budget to get by without asking for help. That can be honorable, but you shouldn’t do it if it puts you in greater financial danger.
You might stretch yourself too thin getting through the crisis, then face a financial fallout months later. You might not have as much luck getting relief from your creditors many months after the crisis has subsided.
If you have any trouble with your finances, speak up now and ask for help while it’s being offered.
Pay What is Comfortable
Our standard advice is to always pay more than the minimum monthly payments to all of your credit cards. Paying only the minimum required means staying in debt for years—even decades—and running up more in interest charges.
A global pandemic is one case where one can deviate from our standard advice; of course, try to pay more than the minimum required payment if you can, but if you can’t, that’s okay, as long as you make your payments on time. If it helps you meet your budget and get through the situation without growing your debt, making only the minimum payment could be the sensible thing to do.
Be Careful Where You Find Help
Beware of scams. There are a lot of bad actors who take advantage of people in tough situations. Even during a global crisis, you have to be careful and protect yourself from those who would take advantage of you.
Our COVID-19 guide contains the warning don’t fall for scams, and contains some advice. In short, be suspicious of anyone who contacts you about financial aid, debts, or any financial responses to the pandemic.
Make sure you initiate and control these interactions, and that you’re talking to someone trustworthy.
Our best advice is to stick with reputable nonprofit organizations (here’s a hint: look for approval by the COA (Council on Accreditation) and/or HUD (U.S. Department of Housing and Urban Development. It’s difficult to get approved by those agencies, and having approval from one or both of them is one signal that the agency you’re working with is legitimate.)
Don’t Trade Good Debt for Bad Debt
During hard times, many people make a bad trade; they use good debts to pay off bad ones.
What we mean by that, essentially, is don’t refinance your mortgage or use student loans to pay off credit cards.
A mortgage is “good debt” because it helps you build a long-term asset that you can live in and ideally own by the time you retire.
If you refinance or take out a second mortgage to pay off credit cards, you’re trading good debt for bad. Don’t let credit card lenders force you to give up your equity in your home!
We urge you to look for other ways to pay down those “bad” debts, while keeping your progress toward paying off your mortgage. wise, use student loans sparingly and only for their intended purpose—don’t use student loans to pay off revolving debts or buy assets.
Learn More: Good Debt Vs. Bad Debt
Set Priorities with Your Bill Payments
We’ve talked about prioritizing your bills when money is tight, and now is a very good time to exercise these priorities.
Look at all of the bills, debts and other financial obligations you have and pay the most important ones first. Not paying your house payment or rent can leave you without a roof over your head.
If you are having trouble making either contact your mortgage company or your landlord right away, more options are available the sooner you ask for help. Not paying child support or taxes carries serious consequences.
If you can’t pay your child support be sure and keep the court aware of your situation. If you can’t pay your taxes, don’t skip filing your return. These bills should come first.
Utilities also come before credit card debt; don’t let your power be shut off or lose access to services you need to earn a living. If you can’t pay your utilities, call and explain your situation and determine what kind of arrangements can be made.
Any time you are making bill payment arrangements, keep a record and write down the day and time of your call, as well as the name of the customer service representative that spoke to you.
Only after these more important bills are addressed and paid should you focus on unsecured debts credit cards.
No matter how tough our situation seems, it’s possible to find a path forward that keeps your finances intact without destroying your credit score. Talk to a certified debt coach for free, confidential advice your unique situation.
COVID-19 (Coronavirus) Credit Card and Debt Relief
As the world continues to cope with the impacts of the COVID-19 crisis, federal and state governments are offering relief and resources to Americans affected by the pandemic. In addition, many businesses and financial institutions are stepping up to provide some relief to those who are worried about their financial security.
Lenders that report data to credit bureaus as required by the Coronavirus Aid, Relief and Economic Security (CARES) Act will not cause consumer credit scores to go down. Experian supports the CARES Act and is urging all consumers who are in financial distress as a result of COVID-19 to contact their lenders and reach an accommodation.
To help you navigate the relief options currently available in the U.S., we've compiled the following list of financial and non-financial institutions' websites where you can find more information on relief measures. This page will be updated as more resources become available.
At the onset of the COVID-19 crisis, the Federal Deposit Insurance Corporation (FDIC) recommended that financial institutions work with consumers to help them cope with any financial hardship resulting from the pandemic. As a result, many institutions announced options for impacted consumers, including the possibility of lowered monthly payments, relief from late fees, temporarily lower interest rates and more.
The following is a list of financial institutions providing specific guidance on COVID-19 relief. If you have a creditor not listed here, consider contacting them directly to see if they are offering any relief to consumers impacted during this time.
|Great Lakes Student Loans|
In addition to financial institutions, many service providers have also taken steps to help consumers impacted by COVID-19. Some of these providers are offering payment relief, waiving fees and extending certain services.
If you don't see your service provider below, visit your provider's website or contact them directly to see if they have any relief options for which you're eligible. You can also contact your utility companies, as many large U.S. servicers have new policies aimed at helping consumers during this time.
Cable, Phone and Internet
In response to the economic effects of COVID-19, many federal, state and local governments announced policies and guidance around how they plan to help consumers and business owners manage any financial strain. These include guidance on making housing payments, paying taxes, repaying government issued loans and more.
Additionally, the CARES Act, the American Rescue Plan Act of 2021 and presidential executive orders expanded unemployment benefits; funded stimulus payments; modified certain credit reporting; and provided other relief for consumers and businesses impacted by COVID-19.
The following are some of the COVID-19 resource pages from government agencies explaining how they are working to help impacted consumers. In addition to these resources, check with your local and state governments to see if they are offering any additional relief.
- Consumer Financial Protection Bureau (CFPB): The CFPB is a government agency that works in the interest of consumers' finances. In response to COVID-19, it is providing education and guidance for consumers whose finances may have been impacted.
- Federal Communications Commission (FCC) : The FCC regulates communication (radio, television, wire, satellite and cable) and in response to COVID-19 offers guidance on keeping Americans connected.
- Federal Deposit Insurance Corporation (FDIC): The FDIC regulates most banks and has recommended that lenders work with consumers that may be financially impacted due to COVID-19.
- Federal Housing Finance Agency (FHFA): To help consumers who may be struggling to pay for their housing, the FHFA has published education to advise consumers on resources they may have during this time.
- Internal Revenue Service (IRS): The IRS is the main revenue service for the U.S. and in response to COVID-19 has extended tax due dates and is helping to process stimulus payments.
- U.S. Department of Labor: In response to the impact COVID-19 has had on the American workforce, the Department of Labor is working to help impacted consumers access unemployment benefits throughout the country.
- U.S. Department of Education: As part of the CARES Act, repayment of student loans has changed for many Americans. The U.S. Department of Education is helping to facilitate many of these changes to student loans.
- U.S. Department of Housing and Urban Development (HUD): As many Americans are struggling to pay for their housing, HUD has outlined guidance for foreclosures and evictions that are meant to help protect Americans' homes during the pandemic.
- U.S. Small Business Administration (SBA): As part of the CARES Act, the SBA is working to distribute funding to certain small businesses.
As consumers struggle with unemployment and lost income, auto lenders have announced relief options for those impacted by COVID-19. Some lenders are offering deferment options and lease extensions, and a number have created designated COVID-19 resource centers to support customers that need assistance.
Auto insurers may be offering continued relief options. Check with your provider to find out what assistance may be available.
Additional Financial Assistance
Consumers facing financial hardship may be looking for extra assistance managing things budgeting, repayment and bill pay. Having the proper resources in place for managing your finances can sometimes make the difference between falling behind and getting ahead.
Here are some additional resources you might consider if you've found yourself struggling financially during this time.
For information focused on current health guidance, please visit the Centers for Disease Control and Prevention's COVID-19 resource page.
Use This Script to Negotiate Your Credit Card Debt Yourself—for Free
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You can negotiate with your credit card company to reduce – or even erase – your debt.
Just use the scripts below.
There’s no better time than now to try. Because of the coronavirus outbreak, several credit card companies are offering temporary relief for customers, including pausing payments, reducing or forgiving late fees, and pausing interest charges. In some (rare) cases, parts of credit card balances are being forgiven entirely.
“Right now in the middle of COVID-19, card issuers are more willing to work with people, because they would rather work with you than you default on your debt,” says Michelle Black, a credit card expert and personal finance writer.
There are two ways you can go about it: you can pay a company to talk to your creditor on your behalf, or you can negotiate yourself for free.
In either case, if you’re struggling with credit card debt, reach out to your card issuer immediately to discuss your options and possibly negotiate it down. It’s important to act fast so you don’t fall any further into debt.
When you pay any bill late (past 30 days), the creditor can report the delinquency to the three major credit reporting bureaus and you can see a dramatic dip in your credit score. A series of late payments can create bigger credit problems down the road. Avoiding this debt spiral is crucial.
Here are tips on where to start, how to prep, and what you can expect.
Negotiating Credit Card Debt: Do It Yourself vs. Hiring Help
Try and negotiate with your credit card company yourself first. You’ll need to go in armed with as much information as possible on your financial situation, including your current balance, credit history, and financial goals.
“It depends on what you’re negotiating,” says Black. ”For example, negotiating a lower APR is usually not too hard.” APR is the annualized interest rate plus loan fees.
You also could work with a credit counselor or debt settlement company, or consider bankruptcy, although the latter is a last-ditch resort to be considered only by people in deep debt. A bankruptcy stays on your credit report for up to a decade, and will affect your ability to get credit during that period.
While negotiating yourself is the cheapest option, it may be in your best interest to get help if you have too much debt or can’t work out a repayment plan with your creditors on your own.
Set up an initial consultation with a credit counselor rather than choose a debt settlement company or file for bankruptcy, suggests Nikki Dunn, a certified financial planner and founder of She Talks Finance.
A debt management program through a credit counseling agency can help you consolidate your debts and lower your interest rates at a small cost, whereas debt settlement companies are known to engage in deceptive and unfair practices — and could cost thousands of dollars.
That’s why it’s important to do your homework before you enroll in a debt payoff program. Look for nonprofits that are accredited by groups such as the National Foundation for Credit Counseling (NFCC) or the Financial Counseling Association of America (FCAA).
“A good question to ask any credit counseling agency or debt settlement company you’re thinking about working with is: ‘What can you offer me that I can’t do myself?,’” Dunn says.
Whether you choose to negotiate yourself or work with a professional, be sure to give your finances a thorough look first, so you can carefully weigh your options.
Types of Credit Card Debt Settlements
Credit card companies are typically willing to negotiate in order to maintain a lifelong relationship with you as a customer, whether it’s lowering your interest rate or forgiving some of your unpaid debt.
“To start the process off, just focus on getting your interest rate lower because that’s really the doozy,” Dunn says. “Start there then move on to the next part of the process, which is negotiating settlements.”
A settlement is an agreement between you and your card issuer to settle for less than the full amount owed on your credit card.
The best one for you will depend on your financial situation. “Account for what money you can get access to and what offers you can actually make,” Dunn says.
Here’s a quick overview of three types of settlements that card issuers are ly to agree to:
If you have room in your budget to offer one big payment, Black and Dunn recommend using the lump sum technique. This type of settlement could save you the most money in the long run.
For example, you could ask for a lump sum payment of $2,000 to settle a $3,000 credit card bill. If the card issuer agrees to your offer, the remaining balance is forgiven.
But there are two downsides to lump-sum settlements: taxes and possibly a hit to your credit score. Depending on how the payment is reported to the credit bureaus, the account could show on your credit report as settled for less than the full balance. This could negatively affect your credit score.
Additionally, any forgiven debt is often taxable as income. Taking the previous example into account, a person with $3,000 in credit card debt who negotiates to pay only $2,000 of the balance would have to report the remaining $1,000 as “other income” to the Internal Revenue Service for that year.
With this type of agreement, the card issuer is willing to work with you to make it easier to manage your credit card debt.
The issuer may reduce your minimum payment or interest rate on a card or multiple cards, and potentially waive past late fees on your account. You can also ask for an alternative repayment schedule.
But your card issuer may choose to close your account with a workout or lump-sum agreement. That could cause your credit utilization ratio to go up. This ratio — how much debt you carry in relation to available credit — makes up 30% of your credit score, and if it increases, your credit score could drop.
A hardship plan could be a good option, if for example, you were to suddenly lose your job or have a medical emergency. This type of agreement is also known as a forbearance program.
Many credit card companies are giving people a break because of the coronavirus pandemic. With this agreement, your card issuer may pause or lower your interest rate and put a halt on late fees, as well as agree to let you skip payments.
But a hardship plan is different from forgiveness of any debt. It’s a temporary solution until you’re back on your feet. You will still pay back anything you borrowed during the forbearance period, and possibly more because of accruing interest.
“If you think your financial hardship is temporary, then a hardship agreement may be a better option than doing a lump sum settlement,” Dunn says. “That way, you’re planning on eventually paying the debt off and avoiding anything negative on your credit from a settlement.”
How to Negotiate Credit Card Debt in Seven Steps
Negotiating credit card debt can be an extensive process. It can go a lot smoother if you prepare ahead of time. Start with the following steps:
- Figure out how much you owe: Before you can negotiate, you need to be aware of your current interest rate and balance on the card. This information is usually available on your card statement or online account, but you can also call the card issuer.
- Consider your options: Decide whether a lump-sum settlement, workout agreement, or hardship agreement is best for your situation. Dunn suggests getting really clear on how much you’d be willing to settle for.
- Use a script to outline your terms: Create a rough outline of the terms you want (type of settlement, payment amount, interest rate, etc.) and use a script to ensure you hit all the right points.
- Contact your credit card issuer: Once you’ve gathered the information you need to negotiate, it’s time to make the call. Ask for someone who has the authority to approve your request, explain your situation, and make an offer. If you’re not pleased with the terms being offered, don’t hesitate to ask for a supervisor. You can also opt to call back another time over the coming days to speak to someone else if you feel you’re not making progress. As long as you’re polite, persistence in this type of situation can make a big difference.
- Take detailed notes during your conversation: While you’re on the phone, type out or write down everything that’s discussed, so you can refer back to it in the future.
- Get a written copy of your agreement: Before you decide to move forward, it’s important to understand what you’re agreeing to. Make sure to get a copy of the terms in writing from your card issuer.
- Check your credit report regularly: You can now check your credit report weekly for free until April 2021 with the three major credit reporting agencies: Experian, TransUnion, and Equifax. If you’re meeting the terms of your agreement, the issuer must report to the agencies that you are “current” on the account. But sometimes, banks inaccurately report to the credit bureaus. If you come across any errors or inaccuracies, make sure to refer back to the agreement so you can dispute it. The card issuer isn’t required to report that you’re current if you were already behind on your payments at the time of the agreement.
What Exactly Should You Say to Your Credit Card Company?
If the thought of negotiation with your credit card company is intimidating, don’t worry — there are scripts you can use for reference. If you know what to say ahead of time, you’re more ly to be persuasive and come to an agreement.
Ask a customer service representative to connect you to the department that oversees debt settlement or hardship.
If you want a lower interest rate, Dunn suggests saying something along the lines of the example below.
Hello, my name is ____ and my account number is _____. I’ve been reviewing my finances and I have come across some other companies offering lower interest rates (or a 0% balance transfer offer). I’ve been a loyal customer, so I wanted to reach out to you first to see if you can help reduce my interest rate.
NOTE: You could also utilize a financial hardship typescript with an interest rate reduction (“I’ve come upon hard times financially and a rate reduction would really help right now and prevent my situation from becoming worse”).
If you want to settle your debt, Dunn recommends saying the following:
Hello, my name is ____ and I have run into significant financial troubles at this time and have fallen behind on my payments owed to you. My account number is ____. It has become impossible for me to manage all of my bills due to (lost job, death in family, medical issues, etc).
I’d to bring my account current, and I am trying really hard to avoid bankruptcy. I have other creditors as well that I have to make similar arrangements with to avoid having to go bankrupt. I only have so much cash available to do this, though. I can afford to pay (state the amount-around 30% of balance to start) by (date).
Once I’ve successfully repaid this debt, I’d an agreement that any negative information given to the credit bureaus be removed from my credit report and the account be settled as “paid as agreed upon”. Thank you (creditor/collector’s name), for understanding and working with me on this.
I will make ($ amount of payment) payments beginning (date of payment). I would to get our agreement in writing from you, then I will be happy to send payment.
It’s important to be patient, persistent, and careful when you decide to negotiate, Black says. Each creditor is different, so don’t let one poor experience discourage you from negotiating. If your credit card company isn’t willing to work with you, it may be time to get help from an outside source a credit counseling agency.
“Be proactive and talk to your card issuers before there’s a problem, because they realize people are going through difficult times and they’re more willing to offer you solutions than they maybe have been in the past,” Black says.
Credit Card Relief During Coronavirus
Anxiety and uncertainty may feel the norm these days.
But as the COVID-19 pandemic continues to spread, we've also seen people and businesses come together to help each other in ways we've never seen.
This includes credit card companies that have rolled out new options for credit card relief during coronavirus to ensure COVID-19 doesn't ruin their customers' finances.
If you're facing financial difficulties due to COVID-19, check out the list below of the major credit card issuers and the financial assistance they're offering during the pandemic.
Customers who are experiencing financial hardship and need credit card relief during coronavirus should contact the bank. They can reach out via phone or online chat on the company's website to discuss their options. American Express will work with each customer individually. Solutions may include waiving late fees or a payment holiday.
Bank of America
Bank of America's credit card hardship assistance program lets customers request deferred payments through their online account. This means you can skip payments without incurring late fees, although your balance will continue to accrue interest.
Barclays is also allowing customers to request credit card relief during coronavirus through their online accounts. This lets them skip payments without getting a late fee. Customers who have exhausted this payment relief can find more options for credit card relief during coronavirus through their online accounts.
You can request credit card payment deferral by visiting the bank's online Payment Assistance Portal. You can also call the bank to begin this process, though requesting a deferral online is faster.
BMO Harris has also set up an online relief form for credit card hardship assistance. Due to heavy call volume, the bank warns that it could take up to four business days to review your request and get back to you to discuss your options.
Capital One is also offering hardship assistance to customers who need credit card relief during coronavirus, but it doesn't go into detail on its website. You can reach out to Capital One if you are facing financial difficulties. A representative will work with you to come up with a suitable solution.
Chase is allowing credit card customers affected by the pandemic to defer a payment without incurring a late fee. You must enroll in its COVID-19 Payment Assistance Program to take advantage of this service.
You can find out what Citibank offers for credit card relief during coronavirus by logging into your account and accessing the COVID-19 support form there. You can also try calling the bank, though you'll probably get a faster response online.
Citizens Bank is waiving late fees and letting its credit card customers defer payments for up to 90 days with no effect on their credit scores. However, balances continue to accrue interest during the deferral period. You must contact Citizens Bank by phone to discuss your options and enroll in its credit card hardship assistance program.
Discover credit card customers who are struggling financially can request assistance by reaching out to the company by phone or through the Messaging Center in their online accounts. There currently isn't an online form for requesting credit card payment assistance.
HSBC Bank says it will reduce its credit card customers' payments and waive interest charges and late fees for up to 90 days from the time they enroll in the bank's hardship assistance program. It doesn't let customers defer payments, but it's one of the few financial institutions that isn't charging interest to customers enrolled in its program.
Huntington National Bank
Huntington National Bank credit card customers can request payment deferral by calling the bank during business hours. There isn't currently an online form to request assistance.
KeyBank is letting its credit card customers defer payments for up to three months without getting late fees. However, your balance will still accrue interest. There's an online form on the company's website you must submit to use its payment deferral program.
You can apply for credit card hardship assistance with PNC Bank by filling out the online form on its website. Most customers will find out instantly if they're approved for the hardship program, though a few customers may need to wait for the bank to review their application.
Synchrony Bank has offered to waive fees or reevaluate credit limits for those who are struggling financially due to COVID-19. It doesn't go into a lot of detail about its services on its website, so you should call the bank to find out what options are available to you.
The TD Cares program helps customers financially affected by the pandemic by waiving or refunding fees and reviewing payment options. Some customers may be able to delay payments as well. Call the bank to find out what your options are.
TIAA Bank has temporarily suspended late payment fees for credit card customers. It's also letting them skip one monthly payment without penalty if they meet eligibility requirements. Contact TIAA Bank to see if this is an option for you.
U.S. Bank is also offering credit card relief during coronavirus, though its website doesn't provide details. Customers should call the bank using the number listed on the back of their card to discuss possible solutions.
Wells Fargo has an online payment assistance request form for credit card relief during coronavirus. You can fill it out if you're not able to keep up with your credit card payments right now. This lets you defer payments, though your balance will still accrue interest. You can also call the financial institution to apply.
If your credit card issuer isn't listed here, contact it to find out if it's offering any type of credit card relief during coronavirus.
It's possible that current relief options may be extended or expanded as the pandemic continues, so keep a close eye on any correspondence you receive from your credit card company.
And if you're interested in learning about other types of financial relief available to you, check out our coronavirus resources.
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